Terms and Conditions

Last updated: 19 September 2026.

Thanks for using our products and services (the “Service”). The Service is provided by Codiny s.r.o., Zenklova 32/28, Libeň, 180 00 Prague 8, Czech Republic, company ID (IČO) 22290621, email [email protected], phone +420 774 772 401. By using the Service you agree to these terms, so please read them.

How we handle personal data is described in our Privacy Policy, which forms part of these terms.

If you are using the Service as a consumer — that is, outside your trade or profession — some of the terms below apply to you differently. Those places are marked, and nothing here takes away rights that consumer law gives you and that cannot be waived by agreement.

Using our Service

Using our Service does not give you ownership of any intellectual property rights in the Service or the content you access.

Our Service displays some content that is not ours. That content is the responsibility of whoever makes it available. We may review content to decide whether it is illegal or breaks our rules, and we may remove it or refuse to display it, but we do not review everything and you should not assume that we do.

Description of Service

LinkBuilder.com gives you access to a catalogue of media and content platforms, tools built around it, and the services we sell through it. The Service includes communications from us that are part of running it, such as service announcements and administrative messages. New features are covered by these terms unless we say otherwise.

The Service needs an internet connection. You are responsible for your own connectivity and equipment and for what your provider charges you, and the quality of your connection affects the quality of the Service. We are not responsible for losses caused by your connectivity or equipment.

Your registration obligations

To register you must be old enough to enter into a binding contract. You agree to give true, accurate, current and complete registration data and to keep it up to date. If you give us information that is untrue or incomplete, or we have reasonable grounds to think so, we may suspend or close your account. Where you are a consumer, we will tell you why and give you a chance to put it right first, unless doing so is impossible or unlawful.

No resale or redistribution

You may use the Service within your own company to get insights and analysis for your own websites and campaigns. Unless we authorise it in writing, you may not reproduce, copy, sell, resell, give access to, modify, create derivative works from, or commercially exploit any part of the Service or the code behind it.

You are responsible for everything done with your account, and for keeping your credentials confidential.

Account access

You need a valid email address and the other details we ask for to complete registration. A login is for one person; sharing one login between several people is not allowed. If we see activity that reasonably indicates shared credentials, we may suspend access. You are responsible for the security of your account and password.

Service and marketing messages

When you register, we send you messages that are part of the Service: changes to the toolset, security and billing notices, and system messages. These are not marketing and continue while you hold an account.

Marketing emails — offers, blog updates, product news — are separate. You can subscribe when you register or later, and you can unsubscribe from every one of them using the link at the bottom of the email, with no reason needed. We use our own mail infrastructure and providers such as Mailgun and Mailchimp to send them.

Unauthorised users

Registration must be completed by a person. Accounts created by bots or other automated means are not allowed.

Unauthorised uses

You must not modify, adapt or hack the Service, or change another website so as to falsely suggest it is associated with us. You may not reverse engineer or reuse the code behind the Service, including its JavaScript, which is ours. You must not transmit worms, viruses or anything else destructive. You must not access the Service other than through the interface we provide, and automated access — scrapers, bots and similar — is not allowed. You must not try to bypass functionality with custom HTTP calls or otherwise use the Service in a way a reasonable person would not consider normal use, and you should not take advantage of what a reasonable person would recognise as an obvious error on our side. If you break these rules we may suspend or block your access.

Blocking of IP addresses

To protect the Service we may block access from particular IP addresses.

Plans, payment and renewal

You can register at no cost, which gives you some of the features. Paid plans unlock the rest, and what you get depends on the plan you choose.

Subscriptions renew automatically for the same period until you cancel, and we charge the payment method you gave us. Before a renewal at a higher price than the previous period, we will tell you in advance and you will have the chance to cancel. Payments are handled by Stripe, PayPal or CoinGate depending on what you pick; your card and wallet details go to them and not to us.

Prices are shown on the site. Where taxes apply, they are added or included as stated at checkout.

If you are a consumer: your right to withdraw

If you are a consumer in the European Union, you have 14 days from entering the contract to withdraw from it without giving a reason. To do so, tell us at [email protected] in a clear statement; you may use the model withdrawal form in the Consumer Rights Directive but you do not have to. We refund everything you paid within 14 days of being told, using the same payment method you used.

If you ask us to start providing the Service during the 14 days, and you acknowledge when asking that you lose the right to withdraw once it has been fully performed, then you lose that right at the point of full performance. If we have only partly performed, you pay a proportionate amount for what you received and we refund the rest.

Refunds

Alongside the statutory right above, we offer a 14-day money-back guarantee, and this one is open to everyone — business customers included, who have no statutory withdrawal right. If you no longer need the Service, for any reason, ask our support team within 14 days of your purchase and we refund it in full. Unlike the statutory right, this guarantee does not fall away because we have already performed.

Amounts paid for a trial are not refundable separately, since a trial is already the free way to evaluate the Service.

We may decline a refund request where the account shows use that is clearly inconsistent with a good-faith evaluation — for example, bulk extraction of the catalogue followed by an immediate refund request. If we decline, we will tell you why.

The 14 days here is the refund window. It is not the same as the guarantee that placed links stay live, which runs for 30 days and is described on the relevant service pages.

Cancellation of the Service by us

We may cancel the Service where you are in breach of these terms, where we detect unusual usage, where you attempt to damage us or the Service, or in response to a lawful request from a public authority. Where you are a consumer and the situation allows it, we will warn you first. If we cancel without you being at fault, we refund the unused part of what you paid.

Your data

We may anonymise and aggregate data you share with the Service and use it, in a form that does not identify you, to improve the Service. Everything about personal data — what we collect, why, for how long, and your rights — is in the Privacy Policy.

Modifications to the Service

We keep changing and improving the Service. We may add or remove features, and we may suspend or stop it. You can stop using it whenever you like. If we discontinue a paid Service you are subscribed to, or change it in a way that materially reduces what you are paying for, we will tell you and refund the unused part of your payment.

Links

The Service links to other websites and resources. We do not control them, do not endorse them, and are not responsible for their content or availability, or for loss caused by relying on them.

Liability

The Service and the information in it are provided “as is” and “as available”.

To the extent permitted by law, we will not be responsible for lost profits, revenues, data, financial losses, or indirect, special, consequential, exemplary or punitive damages, and our total liability for any claim under these terms is limited to what you paid us in the 12 months before the claim, or, if we choose, to supplying the Service again.

Nothing in these terms limits or excludes liability that cannot be limited or excluded by law — including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, and, where you are a consumer, liability under mandatory consumer protection law and for defective performance.

Contacting us

You can reach us at [email protected], and about personal data at [email protected].

If you send us ideas or suggestions about the Service on your own initiative, you allow us to use them without owing you anything. This applies only to suggestions you volunteer — it does not apply to your content, your data, or anything covered by a separate written agreement between us.

Email is not a secure or guaranteed medium. Treat an email as received by us only when a person replies to it, treat email discussions as informal, and treat any change to what we have agreed as binding only once it is confirmed in writing by someone authorised to do so.

Changes to these terms

We may change these terms, for example to reflect changes in the law or in the Service. We post changes on this page and update the date at the top. Changes are not retroactive and take effect no sooner than seven days after posting, except changes made for legal reasons or covering new features, which take effect immediately.

Where you are a consumer and a change materially affects your rights or what you pay, we will tell you at least 30 days beforehand, and you may terminate free of charge before it takes effect. If you do not accept a change, stop using the Service.

Governing law and disputes

These terms and any dispute arising from them are governed by the law of the Czech Republic, and the courts of the Czech Republic have jurisdiction.

If you are a consumer, this does not deprive you of the protection of the mandatory rules of the country where you live, and you may bring proceedings in the courts of that country. You may also try to resolve a dispute out of court through the Czech Trade Inspection Authority (Česká obchodní inspekce, coi.cz), which handles consumer disputes for services of this kind.

About these terms

These terms govern the relationship between us and you, and do not create rights for anyone else. If we do not act on a breach straight away, we are not giving up the right to act later. If a term turns out to be invalid or unenforceable, the rest stays in force. Section titles are for convenience and have no legal effect.